Questions? No worry.
Here are some of general questions that may clear your queries.
Here are some of our frequently asked questions which will guide and help new students’ understanding to their queries. Please feel free to go through them.
Yes, you can. Just pay for your preferred package through the payment options we provided.
You can start after the confirmation of your payment. You will normally schedule the lessons directly with your teacher. If you prefer, you can be contacted by one of our partners speaking German, French, Italian or Spanish to discuss and agree on the schedule.
We have various kinds of English textbooks for each level. Once evaluation is done, your teacher will share with you the necessary material. You may also suggest what kind of material you would prefer to use. We can also use your own manuals if you provide us with a copy in advance.
Our programs are personalized to suit your specific needs. You can get one of our specialized classes which are focused on the needs of advanced students of English.
You will pay for a package of lessons. Each package of lessons can be completed within 6 months after purchase. If you want to improve your level of English within a reasonable time, we recommend our students to take at least three lessons every week.
Yes, you do. Each referral gives you the right to three free lessons, once the referred person pays for the first package.
You have two options for canceling or rescheduling a lesson:
1. Send a mail directly to your teacher by mail, cc: to firstname.lastname@example.org with the subject ‘Cancellation’ at least 24 h in advance
2. Alternatively, you can send a Skype message to your teacher and to onlineenglishplus at least 24 h in advance
If for any reason you would like to switch to another teacher, please contact us at email@example.com. We might discuss your request with you in order to make sure your next teacher fits your needs. We advise to change teachers only after you complete a package unless there are compelling reasons to do so urgently.
Lessons via your mobile phone can be arranged at an additional cost. Please contact us at firstname.lastname@example.org for setting it up.